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Telephone
Support
Services
Features>
Call
Center Services
Features>
Voice Mail Services
Features>
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Call Center Services — Features
We can integrate the following features
with any of the
services we offer:
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Customized Answering, Call Processing
& Response Based Scripting |
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Interface with Customer website or
database |
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Emergency Call Escalation |
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Caller ID Capture
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Service Dispatch |
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Toll Free Service |
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Customized Reporting |
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Credit Card Processing |
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Data Base Management & Creation |
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Interface with eCommerce Websites |
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Message & Data Delivery via email, fax, voice
mail, text messaging |
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Data Delivery (csv or excel Message Notification
Options – Call, page, alpha page, email, text message,
call transfer |
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Relational Data Bases (customer list, products,
contracted client list, store locator, dealer locator, parts,
property addresses) |
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Auto Attendant (combines live and automated voice
mail services) |
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